Exchange and refund policy

 Exchange and return are a guaranteed right for all our customers and include all the products we offer on our store.

 All products offered on our store are subject to an exchange and return policy in accordance with the terms and conditions stipulated on this page.

 Returns or exchanges are possible if the product is in the same original condition as when purchased and wrapped in the original packaging.

Return within three (3) days and exchange within seven (7) days from the date of purchase.

 Please contact us via the Contact Us page or our phone numbers to request a return or exchange.

 Please photograph the product and send it, specifying the city, address, and order number, to be replaced with another product if the product is spoiled, has a specific defect, or is not being used as agreed upon.

 The customer will be refunded the full amount if the product he received is completely different from the product description on the product page on our website.

 We are not responsible for any expectations of use of the products by the customer that we did not mention on the product page of our website.

 A 30 percent discount or a value of no less than 25 dirhams is given if the customer does not want the product and it has no defect or any significant problem.

Translated with Lingvanex.com